Privacy

Privacy Policy

Last updated 6 August 2026

This page explains how Kaipability Ltd ("we", "us") handles personal data collected through this website. We aim to keep this short and honest. If anything is unclear, email us and we will explain.

Who we are

Kaipability Ltd is a private company limited by shares, registered in England & Wales (company number 15772934). Correspondence address: Pottery Lane, Church Walk, Burgess Hill, RH15 9BQ, United Kingdom.

For privacy questions, write to info@kaipability.com.

What we collect, and why

Contact form submissions

If you fill in the contact form on this site, we collect your name, email address, organisation (if provided), and the content of your message. We use this only to respond to your enquiry. Lawful basis: legitimate interest (responding to a request you have made to us).

Email correspondence

If you email us directly, we keep that correspondence in our mailbox for as long as it is operationally useful, typically up to 24 months from last contact, after which we delete it unless we have an active engagement with you.

Server logs

Our hosting provider (Netlify) maintains short-term server logs of inbound requests, including IP addresses and user-agent strings. We do not access these logs except for diagnosing technical issues.

Browser storage, theme preference

If you toggle between light and dark mode, we store the value kai-theme in your browser's localStorage so the choice persists across visits. This is not transmitted to us, contains no personal data, and you can clear it at any time via your browser's site-data controls. Under the UK Privacy and Electronic Communications Regulations this storage is "strictly necessary" for delivering a feature you requested, so no consent banner is required.

Measurement

This site loads Google Tag Manager, which is a container we use to manage measurement tags. It is configured with Google Consent Mode, and every storage category that is not strictly necessary — analytics, advertising, ad personalisation and ad user data — is set to denied by default. Nothing that stores or reads a cookie for those purposes runs unless and until you give consent.

We do not currently operate a consent mechanism, and while that remains true no analytics tags are permitted to fire and no analytics cookies are set. If we enable measurement that requires consent, a consent notice will appear here and on the site before it does.

What we do not collect

• No advertising or remarketing tags.
• No cross-site tracking, and no sale or sharing of personal data.
• No automated decision-making, including profiling, that produces legal or similarly significant effects.

Third-party services

Google Fonts

This site loads two typefaces (Source Sans 3 and IBM Plex Mono) from Google Fonts. When your browser fetches them, Google receives your IP address and a request for the font file. Google's handling of this is covered by the Google Privacy Policy.

Google Tag Manager

Google Tag Manager loads on every page as the container described under Measurement above. The container itself sets no cookies. Loading it means Google receives your IP address and user-agent, as it would for any file fetched from a third-party server. Consent Mode defaults deny analytics and advertising storage, so no measurement tag inside the container is permitted to run without consent.

Netlify

The site is hosted by Netlify. Form submissions are processed by Netlify's form-handling service, which stores them so we can read them. Netlify's data handling is covered by the Netlify Privacy Policy.

How long we keep your data

• Form submissions: retained for up to 24 months after our last meaningful contact, then deleted, unless we have an active engagement with you or a legal reason to keep them.
• Engagement records: retained for the duration of the engagement plus six years to meet UK accounting and tax-record obligations.

Your rights

Under UK GDPR, you have the right to:

• Ask what personal data we hold about you
• Ask us to correct it if it is wrong
• Ask us to delete it (subject to any legal obligation we have to retain it)
• Object to our use of it, or restrict that use
• Lodge a complaint with the UK Information Commissioner's Office (ico.org.uk)

To exercise any of these rights, email info@kaipability.com. We will respond within 30 days.

Changes to this policy

If we change anything material on this page, we will update the "last updated" date at the top. Significant changes affecting how we use existing data will be notified by email to people we hold data on.